Storm Updates

Friday, October 20, 2023   2:00pm
         
Dear valued guests,
We are continuing to monitor Hurricane Norma and following the advice of NOAA. Hurricane Norma is a Category 2 hurricane and will impact Hilton Los Cabos beginning tonight with hurricane strength heavy rains and winds, and will continue with hurricane conditions Saturday and early Sunday.
Flash flooding is expected. As with any storms, ocean swells can be dangerous with threatening surf and rip current conditions. We advise you to stay out of the ocean through the weekend.
Flights are being cancelled and redirected. Please continue to monitor your planned flights through Sunday for any changes. We ask you to stay indoors tonight through Sunday.

Please see the following operational changes effective today, Friday, October 20:
  • No turndown service effective today; housekeeping services is paused Saturday and Sunday
  • Fitness Center will be closed Saturday and Sunday; El Dorado 3 is open for spinning and yoga mats without instruction
  • Pools and Beach will be closed today through Sunday, weather permitting
  • eforea Spa is open while weather permits
  • La Tienda closes today at 3pm through Sunday
  • Los Arcos and Dulce are open while weather permits
  • Kids Club is moved to Boardroom 2 today through Sunday

Please see our schedule for meals and restaurant service through the weekend:
                                                                    Friday, 10/20                   Saturday, 10/21                                       Sunday, 10/22
VELA              
Friday,  Lunch / Dinner      
Saturday,  Closed          
Sunday,  Dinner
TALAVERA                                
Friday, Dinner Only                
Saturday, Closed                                                  
Sunday, Dinner Only
SOTOL                                         
Friday, Lunch / Dinner          
Saturday, Lunch / Dinner                              
Sunday, Lunch / Dinner
MONTANAS BALLROOM   
Friday, Closed                        
Saturday, Breakfast / Lunch / Dinner        
Sunday, Breakfast / Lunch          
LENA/MIO                               
Friday, Lunch Only                
Saturday,  Closed                            
Sunday, Pending Weather
ROOM SERVICE       
Friday, Lunch / Only        
Saturday, Pending Weather                  
Sunday, Pending Weather

We will continue to prepare the resort for your safety and will communicate any further changes in the operations.  Please know that the safety and care of our guests and team members is our primary concern, and as we prepare the resort for the weather.
For more information on the storm, please visit hurricanes.gov.

Sincerely,
Raul Aguilera
General Manager
Hilton Los Cabos